3 mistakes to avoid when buying your heat pump

When buying your heat pump

If you can recall the feeling of frustration during last summer’s heat, you’ve probably already started shopping for a heat pump. Not yet? Read this quickly!

If this is your first time making such a purchase, you may be wondering what questions to ask, how to know who to trust, and how to ensure you make the “right” choice among all the options available.

Our team is committed to preventing you from making one of the three mistakes outlined below:

1. Not considering the warranty
2. Opting for an unknown brand
3. Ignoring the HSPF factor

1. Not considering the parts and labor warranty

A “good” parts and labor warranty is as important as the purchase itself. In fact, being satisfied with your purchase is one thing, but remaining satisfied is another. A solid warranty on parts, the compressor, and labor is the ultimate demonstration of the manufacturer’s confidence in their product.

If nothing is offered after the purchase, it often means that once the transaction is complete, there’s little to no connection between you and the manufacturer/installer. Did you know that Thermoco offers a 10- to 12-year parts, compressor, and labor warranty on all its products?

2. Opting for unknown brands

Years of experience in the air conditioning and heating industry have contributed to our knowledge of supplier brands, both in terms of heat pumps and other air conditioning devices.

What have we learned?

It’s simple: the complexity of such devices means that quality is a must. A brand that is unknown or too new often, unfortunately, correlates with poor quality.

The quality of an air conditioning product is closely tied to its longevity. Brands like Fujitsu, Daikin, Amana, and York offer reliability and experience in the field. If your product malfunctions beyond the merchant’s warranty coverage, you will be able to turn to these suppliers. We can’t say the same for a brand that disappears shortly after your purchase…

3. Focusing solely on cooling mode and neglecting heating mode

Have you ever been told that the winter season predominates in Quebec? 🙂

Whether we like it or not, heating needs in Quebec households are significantly greater than cooling needs. While heatwaves may have had you sweating last summer, when choosing your heat pump, we strongly recommend not to overlook the months after October, which often stretch into March. Yes, we are talking about those months when you’ll need a reliable and powerful heating system.

What to consider when choosing your heat pump?

In other words, and more specifically, there are two key coefficients to consider during your shopping:

1. SEER: Energy efficiency ratio for cooling mode.
2. HSPF: Heating season performance factor.

To put it simply, the higher these two coefficients are, the more efficient your heat pump will be. The risk people face when shopping for their heat pump in the summer is being so focused on cooling that they forget about the all-important HSPF.

Our advice to you: Consider both factors equally!

In short, be cautious!

A cooling device is a long-term ally for you and your entire family. If carefully chosen and maintained, its lifespan can extend up to 15 years. Our advice is to take the time you need and focus on the factors that matter, especially those mentioned in this article. Happy shopping!

Don’t hesitate to reach out to our Thermoco advisors—they will be more than happy to assist you!